Managing Expectations and Emotions in Property Management


Category: Event

Whether you manage a single rental property or an extensive commercial portfolio, one thing is consistent across the industry: property management is ultimately about people. With diverse personalities, competing priorities, and high-stakes situations, even the most experienced professionals encounter complex interpersonal challenges.

Join us for a thoughtful and practical panel discussion featuring experienced industry professionals. who will share insights, lessons learned, and practical strategies for handling difficult situations with professionalism, empathy, and confidence — while keeping safety, compliance, and strong community relationships.

Attendees will also tour the Metropolitan Police Department’s (MPD) Blue Plains Training facility, including the Tactical Village, see the K-9 program in action, and have the option to participate in an interactive police simulator.

Organized by the Associate's Leadership Council, this in-person event is offered at no cost to attendees. Allied Universal Security will provide lunch, and there will be plenty of free, secure parking available for attendees.

Featured Speakers

Ebony Landon
Senior Vice President- Director of Property Operations
JBG Smith

William King
Safety and Environmental Manager
Southern Management Companies

Agenda

April 17
11:30 AM - 12:30 PM Check in and Welcome
12:00 PM - 1:00 PM K-9 demonstration and Tactical Village
1:00 PM - 1:30 PM Lunch
1:30 PM - 2:00 PM Panel Discussion

Attendees (56)

Emely Acosta

Property Manager

Lincoln Property Company - Commercial

Stephanie Adegbule

Leasing Consultant

Legend Management Group

John Aiello

Training and Development Manager

Bernstein Management Corporation

Demi Salteris Alvarado

Property Manager

BXP

Jerry Amato

Sr. Property Manager

Lincoln Property Company - Commercial

Jourdyn Beverly

Assistant Property Manager

Capitol Crossing Advisors

John Bigatel

Brightview

KeMia Braxton

Community Manager

Horning Brothers

Dani Bressler

Director of Business Development

Toepfer Construction Co., Inc.

Rhonda Calloway

Sr Property Manager

Lincoln Property Company - Commercial

Chase Castle

General Manager

Ace Fire Extinguisher Service, Inc.

Peter Colwell

Senior Director, Asset Services

Alexandria Real Estate Equities, Inc.

Cristina Contreras

Property Manager

Lincoln Property Company - Commercial

Ashley Dascoli

General Manager

Bozzuto Management Company

Frances Diaz

Assistant Property Manager

Cushman & Wakefield

Anissa Eatmon

Property Manager

Horning

Larry Edmonds

Director of Commercial Development

American Pest

Carrie Ehart

Director of Sales & Marketing

Raine & Son, LLC

Kristin Faccone

Vice President - Development & Administrative Operations

Capitol Crossing Advisors

Geneva Flemons

Portfolio Marketing Manager

Bernstein Management Corporation

Alexandra F. Foxworth-Hill

Senior Property Manager

Capitol Crossing Advisors

James Fula

General Manager

LSR Refinishing

Shavé Gardiner

Property Manager

Lincoln Property Company - Commercial

Simone Green

Regional Property Manager

Bernstein Management Corporation

LaToya Healey

Horning Management

Leon Hill

BMC Property Group

Yesenia Hill

Property Manager

Bernstein Management Corporation

Alisha kalsi

Senior Administrator, Asset Services

Cushman & Wakefield

Elisabeth Kirk

Director of Marketing & Business Development

TRC Engineering

Melissa Kopecky

Property Manager

Grubb Properties

Nicole Letterlough

Senior Property Manager

Bernstein Management Corporation

Kimberly Lewis

Director

Cushman & Wakefield

Rick Lowman

Director of Engineering

Stout and Teague Management Company

Sabrina Mai

Assistant Property Manager

Lincoln Property Company - Commercial

Keneesha Malone

Property Manager

Bernstein Management Corporation

Allyson Mckissick

Horning Management

Boris Milic

Senior Property Manager

Lincoln Property Company - Commercial

Emily Mooney

Director of Marketing & Communications

Bernstein Management Corporation

Toksie Nelson

Director

Cushman & Wakefield

Leslie Plascencia

Assistant Property Manager

Bernstein Management Corporation

Sara Pray

Senior Vice President, Property Management

Lincoln Property Company - Commercial

Lori Putnam

AVP Learning and Development

Bernstein Management Corporation

Kelli Rivera

Senior Director, CRE

Cushman & Wakefield

Autumn Robinson

Regional Property Manager

Bernstein Management Corporation

Carlos Rojas

Senior Property Manager

Bernstein Management Corporation

Arianna Royster

Partner

Borger Realty Services

Yasmine saibou

Property Manager

Lincoln Property Company - Commercial

Keenan Taylor

Kettler Management

Myesha Thornton

Senior Property Manager

Lincoln Property Company - Commercial

Shantelle Turner

Borger Residential

Donna Wayne

BMC Property Group

Charlotte Wilson

Managing Director

Cushman & Wakefield

Talisha Wynn

Property Manager

Bernstein Management Corporation

Emmet Yeazell

Property Manager

Bernstein Management Corporation

2 Other Registered Attendees